Privacy Policy
Effective date:
December 2025
Protecting Your Data, Your Privacy, and Your Trust
At AeroSound®, your privacy is more than a legal requirement — it’s a core part of how we build trust. This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you use our website, purchase our products, or interact with our services.
Whether you're browsing our pages, creating an account, or ordering a pair of AeroSound headphones, we want you to feel confident and informed about how your data is handled.
This document covers:
The types of personal and technical data we collect
How we use your information to operate and improve our services
When and why we share data with trusted partners
How cookies and tracking technologies work
Your rights and choices under global privacy laws
How we store and protect your information
We encourage you to read this policy carefully. If you have any questions, our support team is always here to help at privacy@aerosound.com
1. Who We Are
An introduction to AeroSound®, including our role as the data controller, our mission as a consumer audio brand, and contact details for privacy-related inquiries.
2. Information We Collect
A comprehensive breakdown of the data we collect and why:
2.1 Information You Provide Directly
Account details (name, email, password)
Order information & shipping address
Payment information (processed securely via third parties)
Support messages and attachments
Marketing preferences and survey responses
2.2 Information Collected Automatically
Device type, browser, operating system
IP address and location approximation
Pages viewed, time on site, clicks, scrolling behavior
Interaction with embedded media
Cookies, tracking pixels, and session identifiers
2.3 Information From Third Parties
Payment processors (Stripe, PayPal, etc.)
Ecommerce platforms (Shopify, Frameship)
Analytics and advertising partners (Google Analytics, Meta Ads, etc.)
Shipping and fulfillment providers
We clearly outline what each source provides and why.
3. How We Use Your Information
A detailed overview of how your data improves AeroSound products and services:
Processing and fulfilling online orders
Verifying payments and preventing fraud
Improving product quality through usage insights
Enhancing website performance and user experience
Sending important updates, such as order confirmations
Delivering marketing communications (only with your consent)
Personalizing your experience across the site
Conducting analytics and performance measurement
Each use case is transparent and tied to a clear purpose.
4. How We Share Your Information
We explain when and why your data may be shared with third parties:
Trusted service providers who help operate our business
Logistics partners responsible for packing and delivering your orders
Payment processors to securely handle transactions
Data analytics partners (with anonymized or aggregated data wherever possible)
Legal authorities, but only when required by law
We explicitly state that AeroSound never sells your personal information.
5. Data Retention
We describe how long we store data, depending on purpose:
Order data is retained as required for accounting and legal obligations
Account data remains until deletion is requested
Support messages retained for quality assurance
Cookies and analytics data stored based on industry-standard durations
We also outline retention periods tailored to specific regions.
6. Your Rights and Choices
We explain your data rights clearly, including:
Access: Request a copy of your personal data
Correction: Update inaccurate or outdated information
Deletion: Request removal of your data where appropriate
Portability: Receive a structured export of your data
Marketing preferences: Opt in or out of promotional communication
Cookie control: Manage tracking and personalization settings
We also include GDPR and CCPA-specific rights where applicable.
7. Children’s Privacy
Details on how we ensure that our services are not intended for children under the age of 13, and how we respond if such information is unknowingly collected.
8. Data Security
A breakdown of the protections we put in place:
SSL encryption for all website traffic
Encrypted storage of sensitive information
Secure, PCI-compliant payment processing
Firewalls, access controls, and monitoring
Regular security assessments
We emphasize that despite best efforts, no method of online transmission is completely infallible.
9. International Data Transfers
Clear information on how personal data may be processed outside your country of residence, including safeguards like:
GDPR-compliant Standard Contractual Clauses
Secure data centers
Partnerships with globally certified service providers
10. Third-Party Links
A disclaimer explaining that external websites linked on our site operate under their own privacy practices, for which AeroSound cannot be responsible.
11. Updates to This Policy
Explains how and when changes will be communicated, including:
Posting updates with a new “Last Updated” date
Notifying users of significant changes via email or banner
12. Contact Information
Direct contact details for privacy questions, data requests, and support.
AeroSound®, Berlin, Germany (Fictional Address)